Privacy policy

Last Updated: September 6, 2026

Arnesha Wigs ("Arnesha Wigs," "we," "us," or "our") respects your privacy and is committed to protecting the information you provide when you visit or purchase from arneshawigs.shop.

This Privacy Policy explains how we may collect, use, disclose, and protect information associated with your use of our website and services.

1. Information We Collect

When you visit our website, place an order, contact us, or otherwise interact with our store, we may collect information such as:

Name.
Billing and shipping address.
Email address.
Phone number.
Order and transaction information.
Products purchased.
Information you provide when contacting customer support.
Information related to your interactions with our website.
Device, browser, IP address, and website usage information, where collected through technologies such as cookies.

Payment information may be processed by third-party payment providers. We generally do not directly store complete payment-card information on our own systems.

2. How We Use Your Information

We may use collected information to:

Process and fulfill orders.
Process payments.
Ship products.
Provide customer support.
Communicate with you about orders.
Respond to questions and requests.
Improve our website, products, and customer experience.
Detect and prevent fraud, abuse, and unauthorized activity.
Comply with applicable legal obligations.
Send marketing communications when permitted and where you have provided appropriate consent.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide essential functionality, remember preferences, understand website usage, improve performance, and support marketing or analytics activities.

You may be able to control certain cookie settings through your browser or device.

Disabling certain cookies may affect website functionality.

4. Shopify and Third-Party Services

Our store is powered by Shopify. Shopify and other service providers may process information as necessary to provide services such as website hosting, payment processing, fraud prevention, analytics, shipping, advertising, email communications, and customer support.

Third-party providers process information according to their own privacy policies and applicable legal requirements.

5. Sharing Information

We may share information with service providers and business partners when reasonably necessary to operate our business, including providers involved in:

Payment processing.
Order fulfillment.
Shipping.
Website hosting and technology.
Analytics.
Marketing and advertising.
Customer service.
Fraud prevention.

We may also disclose information when required by law, legal process, court order, or governmental request, or when reasonably necessary to protect our rights, customers, property, or business.

We do not sell personal information as a general business practice.

6. Marketing Communications

If you subscribe to marketing communications, we may send you information about products, promotions, sales, or other store updates.

You can unsubscribe from marketing emails by following the unsubscribe instructions included in the message.

Transactional communications, such as order confirmations and shipping updates, may still be sent when necessary to complete your purchase.

7. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

8. Children's Privacy

Our website is not intended for children under the age required by applicable law to provide consent for online services.

We do not knowingly collect personal information from children in violation of applicable privacy laws.

9. Your Privacy Rights

Depending on where you live, you may have certain privacy rights regarding your personal information, including rights to request access, correction, deletion, or other actions concerning your information.

To make a privacy-related request, contact us at:

support@arneshawigs.shop

We may need to verify your identity before completing certain requests.