Contact Us

Get In Touch

We're Here to Help You Feel Beautiful.

Have a question about your wig, an existing order, shipping, returns, or finding the perfect style? Our Arnesha Wigs customer care team is here to assist you.

Arnesha Wigs

We'd Love to Hear From You

Your experience matters to us. Whether you're discovering Arnesha Wigs for the first time or you're already part of our community, we're always happy to answer your questions.

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Email Us

For product questions, order assistance, returns, and general customer support.

support@arneshawigs.shop

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Call Us

Prefer to speak with someone directly? Our team is available by phone.

+1 (531) 278-6473

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Our Location

Arnesha Wigs
3938 Emilio Ln
Jacksonville, FL 32226
United States

Customer Care

How Can We Assist You?

We're committed to providing a smooth and personal shopping experience. Send us your question and our team will get back to you as soon as possible.

Order Support

Questions about your order, tracking, delivery, returns, or exchanges?

Product Questions

Need help choosing a wig or understanding product details before placing your order?

General Assistance

Have another question? Send us a message and we'll be happy to help.

Send Us A Message

We'd Love to Hear From You

Please complete the form below. If you're contacting us about an existing order, including your order number will help us assist you faster.

Full Name *

Email Address *

Phone Number

Order Number

Reason for Contact

Your Message *

Your information is used only to respond to your inquiry and provide customer support.

Frequently Asked Questions

Quick Answers

Find answers to some of the most common questions from Arnesha Wigs customers.

How long does it take to process my order?

Orders are typically processed within 2–5 business days. Processing times may be longer during holidays, promotions, product launches, and periods of high order volume.

How can I track my order?

Once your order has shipped, tracking information will generally be sent to the email address associated with your order. If you need additional assistance, please contact us with your order number.

Can I cancel or change my order?

Please contact us as soon as possible if you need to change or cancel an order. We will make reasonable efforts to accommodate requests before an order enters processing or ships.

How do I request a return or exchange?

Please contact us before sending an item back. Our team will provide the appropriate instructions and help determine whether your order qualifies under our Refund & Return Policy.

What should I do if my order arrives damaged?

Please contact us within 48 hours of delivery and provide clear photographs or video showing the issue and the original packaging. Our team will review the information and assist you with an appropriate resolution.

Can I ask questions about a wig before purchasing?

Absolutely. If you need additional information about a wig or need help deciding which product may be right for you, contact our customer care team before placing your order.

Still Have A Question?